Refunds, Terms and Conditions

Playmat Dojo may amend these Terms at any time by posting a revised version of the Terms on the Playmat Dojo Website and a notice near the legal terms link.  Playmat Dojo will also update the Revision Date at the start of these Terms. Any such modifications will become effective upon the date they are first posted to this Website. By continuing to access the Website after the revised terms become effective, you agree to be bound to the revised terms.

Playmat Dojo (“Playmat Dojo”, “we”, “us” and “our”) provides the website (the “Website”) to give you information about us and our products and to allow you the opportunity to order products directly from the Website. Please be aware, however, that your use of this Website and all product orders are subject to the following terms and conditions (the “Terms”). If you do not agree to these Terms, then please do not use the Website or order products.


Orders, Payments, and Shipping

You understand and agree to following terms and conditions in placing any order on or through the Website:

  • Prices do not include federal, state, local or excise taxes.
  • Prices are subject to change without notice.
  • We reserve the right to discontinue the manufacture of any product or service at any time and without notice. We reserve the right to modify any product or service without the consideration of compatibility of previously manufactured products.
  • When you submit your order, you authorize Playmat Dojo to charge your credit card.
  • All orders placed through the Website are subject to our acceptance. 
  • All shipments are shipped Ex Works Playmat Dojo's place of business. Title to the products and risk of loss pass to you upon delivery to carrier at the shipping point, regardless of any provisions for payment of freight or insurance and the form of shipping documents. 
  • Prices do not include shipping or handling costs, transport insurance, levies, or charges of any authorities.
  • We retain the right to drop ship products directly from our manufacturer or supplier when doing so reduces either the cost or delivery time and to ship products on our preferred carrier.
  • Insurance will not be placed on any order unless specifically requested by you.



  • All sales are final, unless a product does not conform to your order due to our error.
  • You have three days in which to reject a product that is nonconforming.  Products not rejected within three days will be deemed to be accepted by you on delivery as received in good condition accordance with these Terms.
  • We will remake your product if we make any error and you notify us of the error within three days of delivery.
  • We may ask that you return the damaged/wrong product. Shipping charges are not refundable.
  • We will try to fix or replace your product as quick as possible.


Playmat Proofs

  • You can order a proof made beforship a playmat for you.
  • The time it takes us to provide a proof will vary depending on our workload.
  • It is your responsibility to review your proof and approve it.
  • Due to variations of monitors/screens we cannot guarantee a color match.
  • Color discrepancy is not a valid return reason.

Artwork and Designs

  • With respect to any content you submit or make available to Playmat Dojo or the Website, including but not limited to artwork, designs, blog postings and comments, pictures, videos and other content, you grant, and warrant that you have the right to grant, to Playmat Dojo a perpetual, irrevocable, worldwide, royalty-free, transferable, non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works of, commercialize and sub-license such content, in whole or in part, in any media, now or hereafter known or developed for all purposes, without any additional consideration due to you as part of and for the sole purpose of producing your product order. Such content is not confidential. (We will only use this granted license to produce your order you sent us. We won't reproduce your order ever without your consent.)
  • You represent and warrant that any content you provide does not include anything to which you do not have the full right to grant such a license to us.
  • We take no responsibility and assume no liability for your content, including without limitation, any loss or damage to your content.
  • Please keep your own copy of your content, we are not responsible for loss or damage of it.
  • You agree not to upload any files consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights.
  • Please refrain from uploading anything that contains content that defames or vilifies any person, people, race, religion or religious group and/or is obscene, pornographic, indecent, harassing, threatening, harmful, depictions of graphic violence real or otherwise, invasive of privacy or publicity rights, abusive, inflammatory, or otherwise objectionable. 


Playmat Production time

  • We start making your playmat(s) as soon as we receive the order and payment.
  • We are closed Saturdays, Sundays & during our internally determined holiday schedule. These days are not considered when calculating production time.
  • Production time does not include shipping transit time.


Account and Usage requirements

  • You must set up an account to place orders through this Website.
  • You must be of legal age to use our site, which is 18 years of age in most places.
  • You must provide a valid email address and any other information requested by us to complete your order.
  • You are responsible for maintaining the security of your account and password. We are not responsible for any loss that results from the unauthorized use of your username/password, with or without your knowledge.
  • You are responsible for all content posted and activity that occurs under your account.



You agree to indemnify, defend, and hold harmless Playmat Dojo, its officers, directors, employees and agents, from and against any and all claims and expenses, including reasonable attorneys’ fees, arising out of or related in any way to use of the Website, violation of these Terms or the License Agreement, violation of any law or regulation (including but not limited to copyright, trademark, trade secret laws and regulations), or violation of any proprietary or privacy right (including but not limited to libel and publicity rights) by you and persons under your control, direction or authority. 


Limitation of Liability.


Copyright and Trademark Policy

Playmat Dojo respects the intellectual property rights of others.  If you believe that your copyrighted work has been copied or posted on or through the Website in a way that constitutes copyright infringement or that the unauthorized use of your trademark has appeared on or through the Website, then please contact us and provide the following information:


  1. A description of the copyrighted work that you believe has been infringed;
  2. A description of what the allegedly infringing work is;
  3. A description of the location where the allegedly infringing work is located on the Website;
  4. An address and telephone number where you can be contacted, including an email address if possible;
  5. A statement that you have a good faith belief that the disputed use is not authorized by the copyright or trademark owner, its agent or the law;
  6. A physical or electronic signature of a person authorized to act on behalf of the copyright or trademark owner; and
  7. A statement, made under penalty of perjury, that the above information in the notice is accurate and that the signatory is the copyright owner or is authorized to act on behalf of the copyright or trademark owner.



These Terms shall be governed by the laws of the State of Oregon, without giving effect to its conflict of laws provisions.   This is the case regardless of whether you reside or transact business with Playmat Dojo in Oregon or elsewhere.  Any dispute, claim or controversy between the parties relating to payment or performance of these Terms (excluding indemnity and intellectual property infringement claims which shall be subject to resolution in the courts) shall be resolved exclusively by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association then in effect, by one (1) arbitrator appointed in accordance with such rules.  Judgment on the award rendered by the arbitrators may be entered into any court of competent jurisdiction.  For any claim excluded from arbitration or otherwise subject to jurisdiction of the courts, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Marion and Multnomah Counties, Oregon.  The prevailing party in arbitration or litigation hereunder will be entitled to recover all reasonable attorneys' fees and other expenses (in addition to statutory "costs" of litigation), including attorneys' fees and expenses in connection with any trial, appeal, or petition for review.  You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within Marion and Multnomah Counties, Oregon.  The United Nations Convention on the International Sale of Goods will not apply to any transactions under this Agreement.



The parties will at all times be and act as independent contractors.   Nothing in these Terms will be deemed to create a relationship of partners, employer and employee, or principal and agent.  No modifications to these Terms shall be binding unless in writing and signed by an authorized representative of each party.  You may not assign or otherwise transfer your account or your order to anyone else without the prior written consent of Playmat Dojo, which consent will not be unreasonably withheld.  If any provision of these Terms is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall in no way be affected or impaired.  The failure of either party at any time to require performance by the other of any provision of these Terms shall in no way affect that party’s right to enforce such provision, nor shall the waiver by any party of any breach of any provision of these Terms be taken or held to be waiver of any further breach of the same provision or any other provision.  All waivers must be in writing.  Playmat Dojo shall be excused from liability for nonperformance or delay due to any cause beyond its reasonable control.  This is the entire agreement between the parties with respect to all online product orders; provided, however, that if the parties have signed a separate written agreement, then those terms shall prevail over these Terms to the extent of any conflict. 

Privacy Policy

By using our Website, you agree and acknowledge that you are subject to our Privacy Policy and, if you are a California resident, our California Privacy Policy.



Playmat Dojo (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.

User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply.

User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.


Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing and sale of digital and physical products, services, and events.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. T-Mobile is not liable for delayed or undelivered mobile messages.

Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction: You may not use of engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

  • Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
  • Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
  • Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
  • Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
  • Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
  • Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge, LLC d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in Corvallis, Oregon before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Playmat Dojo’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. The parties agree to arbitrate solely on an individual basis, and this agreement does not permit class arbitration or any claims brought as a plaintiff or class member in any class or representative arbitration proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

Florida Law: We endeavor to comply with the Florida Telemarketing Act and the Florida Do Not Call Act as applicable to Florida residents. For purposes of compliance, you agree that we may assume that you are a Florida resident if, at the time of opt-in to Program, (1) your shipping address, as provided is located in Florida or (2) the area code for the phone number used to opt-into the Program is a Florida area code. You agree that the requirements of the Florida Telemarketing Act and the Florida Do Not Call Act do not apply to you, and you shall not assert that you are a Florida resident, if you do not meet either of these criteria or, in the alternative, do not affirmatively advise us in writing that you are a Florida resident by sending written notice to us. Insofar as you are a Florida resident, you agree that mobile messages sent by Us in direct response to mobile messages or requests from You (including but are not limited to response to Keywords, opt-in, help or stop requests and shipping notifications) shall not constitute a “telephonic sales call” or “commercial telephone solicitation phone call” for purposes of Florida Statutes Section 501 (including but not limited to sections 501.059 and 501.616), to the extent the law is otherwise relevant and applicable.